Reference

candu123 Privacy Policy for Your Indonesia Account

The candu123 Privacy Policy gives you a clear account of how we handle sign-up details, phone checks, device signals and wallet references before you enter the lobby.

Clear data purposesWallet-use contextAccount access choicesPolicy contact route
candu123 candu123 Privacy Policy for Your Indonesia Account
POLICY HELP ROUTE

Support for Privacy Policy Requests

A clear contact path matters when your account details or wallet reference needs checking.

Account contact Open the support route from your account area and describe your Privacy Policy request.
Payment reference For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, provide the receipt…
Access request Ask us to explain stored data, correct an inaccurate account detail or clarify retention.
SECURITY AND RETENTION

Privacy Safeguards for Wallet and Device Data

We keep this Privacy Policy practical by describing the controls behind everyday account use.

Data collection

We may collect your account contact details, verification result, sign-in activity, device information and selected payment reference.

Cookie choices

Cookies can help keep a sign-in path working on your mobile browser and remember necessary settings.

Account security

Phone verification is used before account access, and unusual sign-in details may lead to an additional check.

Device behaviour

A mobile visit and a desktop sign-in can create different device records.

Retention period

We retain records for the period needed for the stated account, security, support and legal purposes.

Your request

You may ask for a copy, correction or clarification of personal data through support.

Questions About candu123 Privacy Policy

These Privacy Policy answers focus on the account questions you may search before opening access. We keep the wording tied to actual steps, including phone verification, wallet references, mobile sign-in and contact requests. If your situation is not covered, send the support team the account detail or receipt connected to your question.

It covers account details, phone verification, device activity, cookies, payment references, support records, security checks and retention. It also explains your route to request access, correction or clarification.

No. Our Privacy Policy distinguishes payment status and reference details from private wallet credentials. We do not ask you to send a DANA, OVO, GoPay or QRIS PIN through support.

Phone verification helps connect an account request to the correct person and supports recovery or security checks. We may use its result before account access or before discussing private account records.

Yes. Use the account support route and ask which personal data we hold, why it is used and which retention period applies. We may verify your account before sharing records.

Send a correction request through support with the affected account detail and the change you want. We check the request against your phone-linked account before updating the record.

The policy applies across mobile and desktop access, although each device may create separate sign-in or security records. A mobile browser can also use necessary cookies for the account path.

Contact us through the support route in your account and name the record or data category concerned. We will explain the applicable retention reason and whether a removal request can proceed.